Billing & Subscription Management

Subscription Tiers

Korvex offers multiple subscription tiers designed to scale with your agency's needs. Each tier includes specific allocations for:

Keywords tracked — Monthly keyword tracking limits across all clients
Client slots — Maximum number of active client accounts
API rate limits — Requests per minute for data exports and integrations
Advanced features — Access to premium tools and reporting capabilities

Contact your account manager for detailed tier comparisons and custom pricing options.

Accessing Billing Settings

Navigate to Settings > Billing to access your subscription management dashboard. This centralized hub provides complete visibility into your account's financial details and usage metrics.

Billing Dashboard Overview

Your billing dashboard displays key account information:

Current Plan — Active subscription tier, billing cycle, and next renewal date
Usage Metrics — Real-time tracking of keywords used, active clients, and API consumption
Invoice History — Chronological list of all invoices with PDF download options
Payment Method — Credit card or ACH details currently on file
Billing Alerts — Configurable notifications for renewals and usage thresholds

Managing Your Subscription

Upgrading Your Plan

Request tier upgrades directly through the billing dashboard by clicking Request Upgrade. Your account manager will contact you within 24 hours to process the change and discuss pricing.

Adding Client Slots

Expand your client capacity without changing tiers by purchasing additional slots. Use the Add Clients button to specify the number of slots needed.

Increasing Keyword Limits

Scale your keyword tracking by purchasing additional monthly allowances. Click Expand Keywords to add tracking capacity to your current plan.

Updating Payment Information

Keep your payment details current by selecting Update Payment Method. The platform accepts major credit cards and ACH bank transfers for enterprise accounts.

Best Practices

Monitor usage regularly — Check your metrics weekly to avoid unexpected overages or service interruptions
Enable billing alerts — Set notifications at 80% and 95% usage thresholds to plan capacity increases
Download invoices promptly — Save PDF copies for accounting and expense tracking
Plan ahead for growth — Contact your account manager before reaching tier limits to ensure seamless scaling

Getting Help

For billing questions, payment issues, or subscription changes, contact your dedicated account manager or submit a support ticket through the platform. Enterprise customers receive priority billing support with guaranteed response times.